Speaking (continuous and interaction)

Presenting your experience or a product; talking with a customer or a recruiter.

What this corridor works on → Speaking (continuous and interaction): presenting an experience or a product, talking with a customer or a recruiter (levels A2 to B1+). See the official requirements

My pace → You can stop whenever you want: your answers are saved on this device.

EO1

Presenting a work placement (continuous speaking)

Work situation

Speaking exam: you present your work experience for a few minutes, without reading a written text.

Which sentence is the best way to start your presentation?

Today I’m going to talk about my work placement at a car dealership in Lyon. Car. Lyon. Placement. Er… I don’t know what to say.

« During my placement, I ___ customers and ___ the showroom. »

welcomed … tidied welcome … tidy was welcome … was tidy

Which sentence says what you learned?

It is a car. I learned nothing because it was boring. It taught me how to stay calm when a customer is upset.

Situation 1 of 3

EO2

Answering a customer (interaction)

Podcast

Audio podcast (American English)Shop floor → A broken zip

Speed Listens: 0

Read the script (after listening, to check)

Customer : Excuse me, I bought this jacket here last week, but the zip is already broken. I’d like my money back.

Fictional script written for this exercise, recorded as an audio podcast.

What is your first answer?

Zip? What zip? That’s not my problem. I’m sorry to hear that. Do you have your receipt with you?

The customer has no ticket. What do you say?

No problem, I can check your card payment on our system. You must have a receipt. Bye. Then go away.

To offer a choice:

Refund impossible, never. You want what? Would you prefer a refund or an exchange for the same jacket?

Situation 2 of 3

EO3

A job interview in English (interaction)

Podcast

Audio podcast (British English)Job interview → Summer job at a hotel

Speed Listens: 0

Read the script (after listening, to check)

Interviewer : So, why would you like to work with us this summer?

Fictional script written for this exercise, recorded as an audio podcast.

Which answer do you choose?

Because money. I’ve always enjoyed working with people, and your hotel welcomes guests from all over the world, so I could improve my English. I don’t know, my mum told me to.

« What would you do if a guest complained about noise? »

I would tell them to sleep. I would apologise, listen carefully and offer a quieter room if possible. Nothing, it’s not my job.

« Do you have any questions for us? »

When do I get paid? Yes, could you tell me what a typical day would look like? No.

Situation 3 of 3

To go further (optional, not counted in your results)

Record yourself (optional) → Choose a situation and say your answer aloud in English. Develop it a little. Start with: “Well, …” · “I think … because …” · “For example, …”.

The recording stays on this device: it is not sent anywhere and it disappears when you close the page.

The documents and questions were written for this website. The articles, posts, emails and scripts are fictional; the people mentioned do not exist.